Emotional Labor and Crisis Response: Working on the Razor's Edge
Emotional Labor and Crisis Response: Working on the Razor's Edge
Routledge

Emotional Labor and Crisis Response: Working on the Razor's Edge

  • Publish Date: 2011-09-15
  • Binding: Hardcover
  • Author: Sharon H. Mastracci;Mary E. Guy;Meredith A. Newman

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The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.


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